All your Sun Nation questions answered! Well, some of them:)
• Does it really take 4 weeks?
We currently don't expedite any of our products. Everything at Sun Nation is individually made-to-order – which means we take time to ensure that Sun Nation jewelry and leather goods are made with all the love and care they deserve.
Often times we run ahead of schedule; you might get lucky and receive your products sooner :)
• What if something breaks and I need it fixed?
We take a lot of care in making all of the products at Sun Nation. From carefully choosing each hide of leather, to every stitch sewn, and rivet pressed, we take the time to make sure our products have a long life ahead of them.
If you think your product is damaged due to an inherent flaw in the material or poor craftsmanship, please get in touch with us - see our return and repair page for details.
• Can I have something custom stamped or tooled?
We are happy to monogram any of our items. We charge a flat $25 for initials. Email us @ firstname.lastname@example.org with details.
• What kind of leather do you use?
Because we are a tiny! company, we use small batches of leather, not large production quantities. This means, each season, we usually have something new and exciting for you to see.
However, some things stay the same: All items are made from 100% vegetable tanned leather.
Leather is a truly unique material to work with. The life it had before as a living creature is imbued in it’s suppleness and resiliency. No other material is as simultaneously soft and strong, sturdy yet graceful. We constantly look for ways to highlight the amazing, natural qualities of this material. Please keep in mind that leather is a very natural material, and that some surface “flaws” are completely normal, and reflect the beauty of the animal the leather came from.
• What is “Natural” leather?
Natural leather, sometimes referred to as “raw” leather, is a vegetable tanned leather that is processed using only the tannin found in tree bark and other vegetable matter.
Not only is it healthier for the environment, but it is also a lovely leather that has the unique ability to patina or “bloom.” If you are lucky enough to have a brand new natural leather item, you will have the joyful experience of watching it transform from its pale beginnings into a gorgeous golden object that will slowly be shined and burnished simply by you using it.
As you continue to use your natural leather product, it will become richer and darker. After a year, it will be a beautiful golden brown.
• Where is Sun Nation?
Sun Nation has a small workshop in San Antonio, TX. All of our products - leather stuff and whatever other fun side projects we craft up - are carefully made here in the USA, and we are as conscientious as possible about sourcing USA materials and tools.
• What’s up with Bangles?
- How do I know what size to pick?
Bangles are trickier than wristbands because they have to slide over your entire hand to get to your wrist. We wish so much that there was a magical, fool-proof sizing chart. But in the end, you know your hands best.
We offer three sizes to help make sure you get the best bangle for your hands!
If you have very small hands and slender wrists definitely go with size S.
If you have large hands and wrists go with size L.
If you have wide palms, but slender wrists we suggest trying size M.
If you're just not sure, M is a good bet for most people :)